客戶服務助理(前台) / Receptionist / Executive Assistant (Front Desk)

主要職責：

-負責預約安排、收費和日常運營和臨床服務，以專業的態度執行工作

-在醫療中心提供良好的客戶服務，以滿足公司的服務標準

-在前台接待處回答病人的詢問和預約安排

-處理病人的註冊和服務管理

-確保所有接待、預約櫃檯和候診室都保持清潔、整潔和衛生

-協助主管分配的臨時任務

職位要求：

-大專文憑或以上學歷，並具有至少1年影像中心或醫療中心的工作經驗

-良好的人際交往能力和電話禮儀

-願意學習，態度親切，以客戶為導向，良好的團隊合作精神

-良好的英語、粵語和普通話的書面和口語表達能力

Responsibilities

• Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
• Deliver good customer service at medical care center to meet Company’s service standard
• Answer patient‘s inquiry and appointment booking in reception
• Handle patient registration and service management
• Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
• Assist in ad-hoc tasks assigned by supervisors

Requirements

• HKCEE or above with at least 1 year working experience in imaging centres or medical centres
• Good interpersonal skills and telephone manners
• Willingness to learn, pleasant, customer-oriented and good team player
• Good command of both written and spoken English, Cantonese and Putonghua
• Experience in hospitality, tourism or customer service is an advantage but not must
• Fresh graduated with Tourism and Hospitality Management background is preferred 

Pls send your CV to hr@trinitymedical.com.hk or whatsapp 6096-4093