客戶服務助理(前台) / Receptionist / Executive Assistant (Front Desk)
Trinity Medical Imaging Center Limited
Company User
Trinity Medical Imaging Centre (Established in May 2016) offers a wide range of premier medical imaging services in Hong Kong. Our mission is to provide premier quality affordable health care serv...Know more
100Person(s)
主要職責:
-負責預約安排、收費和日常運營和臨床服務,以專業的態度執行工作
-在醫療中心提供良好的客戶服務,以滿足公司的服務標準
-在前台接待處回答病人的詢問和預約安排
-處理病人的註冊和服務管理
-確保所有接待、預約櫃檯和候診室都保持清潔、整潔和衛生
-協助主管分配的臨時任務
職位要求:
-大專文憑或以上學歷,並具有至少1年影像中心或醫療中心的工作經驗
-良好的人際交往能力和電話禮儀
-願意學習,態度親切,以客戶為導向,良好的團隊合作精神
-良好的英語、粵語和普通話的書面和口語表達能力
Responsibilities
- Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
- Deliver good customer service at medical care center to meet Company’s service standard
- Answer patient‘s inquiry and appointment booking in reception
- Handle patient registration and service management
- Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
- Assist in ad-hoc tasks assigned by supervisors
Requirements
- HKCEE or above with at least 1 year working experience in imaging centres or medical centres
- Good interpersonal skills and telephone manners
- Willingness to learn, pleasant, customer-oriented and good team player
- Good command of both written and spoken English, Cantonese and Putonghua
- Experience in hospitality, tourism or customer service is an advantage but not must
- Fresh graduated with Tourism and Hospitality Management background is preferred
Pls send your CV to hr@trinitymedical.com.hk or whatsapp 6096-4093
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.