Customer Services Representative
僱主資料
Iron Mountain Hong Kong Limited
公司用戶
About Iron Mountain Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in...了解更多
招聘資料
Job Responsibilities:
- Handle clients enquiries via phone and email
- Liaise with clients on service requests & general inquiries for collection, delivery, provision of material, etc.
- Handle order and invoice processing
- Support Sales Team & ensure proper communication with Operations and notify Management of any difficulties
- Handle correspondence & documentation, department filing and record storage administration management
- Produce standard reports
Requirements:
- Secondary education or above with a minimum of 1-year working experience in the services industry or B2B customer service field
- Basic English abilities
- Good computer knowledge, telephone manner and communication skills
- Strong sense of responsibility, pleasant and cheerful
- Good sense of time management
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。