Customer Services Representative
Employer Info
Iron Mountain Hong Kong Limited
Company User
About Iron Mountain Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in...Know more
Job Info
Job Responsibilities:
- Handle clients enquiries via phone and email
- Liaise with clients on service requests & general inquiries for collection, delivery, provision of material, etc.
- Handle order and invoice processing
- Support Sales Team & ensure proper communication with Operations and notify Management of any difficulties
- Handle correspondence & documentation, department filing and record storage administration management
- Produce standard reports
Requirements:
- Secondary education or above with a minimum of 1-year working experience in the services industry or B2B customer service field
- Basic English abilities
- Good computer knowledge, telephone manner and communication skills
- Strong sense of responsibility, pleasant and cheerful
- Good sense of time management
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