IT Engineer

Responsibilities

• Provide technical support to end-users, including diagnosing and resolving hardware and software issues, user account management, and installing and configuring software applications.
• Administer system operations, including data security, data backup, system setup, software installation, patch upgrade, network monitoring, health checks and users account maintenance, to ensure network stability.
• Maintain and troubleshoot a variety of hardware and software systems, including desktops, laptops, servers, printers, and other peripherals.
• Maintain network infrastructure, including switches, routers, and firewalls to ensure optimal network performance.
• Ensure effective data backup and disaster recovery measures are in place and tested regularly.
• Support IT and audio-visual setup for online meetings and video recording for digital platforms.
• Maintain accurate documentation of system configurations, IT procedures, and inventory records.
• Conduct IT procurement in compliance with internal policies and procedures.
  

Requirements

• Degree holder in Computer Science, Computer Engineering or IT related disciplines.
• At least 2 years solid working experience in Desktop, Server and Network administration .
• Ability to balance technical problem-solving with staff training responsibilities. 
• Self-motivated, hardworking with good interpersonal and task management skills.
• Well organized and able to work independently under pressure and tight deadlines.