Product Technical Support Manager
Job duties:
· Build relationships and consistently collaborate with our business partners Biokat todefine Chinese medical science, technology strategy, identify and evaluate opportunities and resolve the problems.
· Work closely with our operations team, sales and marketing team to continuously provide sales and technical support for our Biokat-MV physiotherapy instrument;
· Direct the teams at various levels of career; accountable for mentoring, training and performance management.
· Understand clients’ needs through research, testing, surveys, data analysis, and the usage of the Biokat-MV physiotherapy instruments.
· Provide regular training and product support to clients including instrument operation, staff training, result analysis, post-purchase service etc.
· Constantly evaluate and refine the client’s technical support experience to provide better after-sales services and maintain good performance.
Requirements:
· Minimum 7 years of experiences in traditional Chinese medical science, and physiotherapy instruments.
· Knowledgeable about the instructions of Biokat-MV physiotherapy instrument from Bio Resonance.
· Able to motivate team to achieve and sustain high performance.
· Effective as a team member/leader both within and outside the support organization.
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。