Client Success Associate
Magnum Research Limited
公司用戶
Incorporated in 2016, AQUMON is an artificial intelligence (A.I.) based investment advisory platform developed by Magnum Research Limited. Through our machine learning-based algorithm combined with...了解更多
Job Responsibilities
• Handle clients’ enquiries from multi-channels and follow up in a timely manner
• Take care of existing clients, maintain client relationships and improve retention rates
• Assist with Know Your Client (KYC) process and make proper documentations
• Listen to the clients and collect client feedbacks. Discuss with the team and make strategically suggestions to improve client experience
Skillset and Characteristics
• 0-1 years experience in financial or investment industry with experience in handling clients. Holding SFC Type 1&4 license would be a plus.
• Bachelor or Masters degree
• Good command of Cantonese and English, fluent in Mandarin is an advantage
• Problem-solving skills, detail orientated and ability to multi-tasking
• Proactive, driven and high-energy
• Interest in Fintech industry
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。