Virtual Banking Customer Service Representative
僱主資料
David James Recruitment Limited
公司用戶
About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands thei...了解更多
20人
招聘資料
Responsibilities
- Handle daily inquiries and requests from customers via inbound call and email
- Communicate with customer effectively in line with company’s policies and available procedures
- Respond efficiently and accurately to callers, explain possible solutions, and ensure that clients feel valued
- Provide professional customer service in order to establish and enhance customer relationship
Requirements
- High Diploma in Finance or any related discipline
- At least 1 years’ work experience in banking customer service industry
- Fluent spoken English, Cantonese and Mandarin
- Customer service oriented and problem-solving skills
- More experience will be considered as a senior role
Benefits
- Salary: $16,000 - $20,000
- 5-day work week (on shift)
- 14 days annual leave
- Medical Coverage since commencement date
Work Location
- Mei Foo
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。