Virtual Banking Customer Service Representative
Employer Info
David James Recruitment Limited
Company User
About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands thei...Know more
20Person(s)
Job Info
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Responsibilities
- Handle daily inquiries and requests from customers via inbound call and email
- Communicate with customer effectively in line with company’s policies and available procedures
- Respond efficiently and accurately to callers, explain possible solutions, and ensure that clients feel valued
- Provide professional customer service in order to establish and enhance customer relationship
Requirements
- High Diploma in Finance or any related discipline
- At least 1 years’ work experience in banking customer service industry
- Fluent spoken English, Cantonese and Mandarin
- Customer service oriented and problem-solving skills
- More experience will be considered as a senior role
Benefits
- Salary: $16,000 - $20,000
- 5-day work week (on shift)
- 14 days annual leave
- Medical Coverage since commencement date
Work Location
- Mei Foo
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