IT Support Engineer (Endusers)

Client: A global corporation with strong business operations in HK

Positon: IT Support Engineer (Endusers)

Permanent job

5 day work ( Mon – Fri / Office Hour )

Work location – Tsing Yi

 

Job Responsibilities

- To provide EUC ( End User Computing ) day-to-day support, inclusive of Office IT systems, PC hardware / software / connectivity and BYOD users; and

- To assist the VDI Project deployment includes user management, profile migration, data migration, troubleshooting and inventory management,

- To assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation/relocation and perform site preparation work;

- To assist in managing the EUC inventory, security control support, IT helpdesk / incidents;

- To execute security control support and action in response to IT incidents;

- To perform evaluation and testing on different PC models and software;

- Maintenance of desktop PC, VDI, patches, Windows updates, etc.;

- Assist in Mobile Device Management by setting up of mobile computing device / equipment includes smartpone

 Job Requirement:

Diploma

Minimum 3 years working experience in EUC support;

Hands on experience Microsoft Office and Outlook Applications (troubleshooting & problem solving). Experience in VDI (VMWare) and VPN a bonus

Familiar with PC / Laptop / Phone / Mobile phone / Thin Client;

VIP (Senior Management) support experience is a plus

Good analytical, PC / device trouble shooting, and problem solving skills;

Good interpersonal skill and a good team player

Mature, dynamic, work independent and self-motivated

Good spoken and written English and Cantonese

 For job application, please email your updated resume to both cv@itsearch.com.hk and matthewlee@itsearch.com.hk

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