IT Support Engineer (Endusers)
Client: A global corporation with strong business operations in HK
Positon: IT Support Engineer (Endusers)
Permanent job
5 day work ( Mon – Fri / Office Hour )
Work location – Tsing Yi
Job Responsibilities
- To provide EUC ( End User Computing ) day-to-day support, inclusive of Office IT systems, PC hardware / software / connectivity and BYOD users; and
- To assist the VDI Project deployment includes user management, profile migration, data migration, troubleshooting and inventory management,
- To assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation/relocation and perform site preparation work;
- To assist in managing the EUC inventory, security control support, IT helpdesk / incidents;
- To execute security control support and action in response to IT incidents;
- To perform evaluation and testing on different PC models and software;
- Maintenance of desktop PC, VDI, patches, Windows updates, etc.;
- Assist in Mobile Device Management by setting up of mobile computing device / equipment includes smartpone
Job Requirement:
Diploma
Minimum 3 years working experience in EUC support;
Hands on experience Microsoft Office and Outlook Applications (troubleshooting & problem solving). Experience in VDI (VMWare) and VPN a bonus
Familiar with PC / Laptop / Phone / Mobile phone / Thin Client;
VIP (Senior Management) support experience is a plus
Good analytical, PC / device trouble shooting, and problem solving skills;
Good interpersonal skill and a good team player
Mature, dynamic, work independent and self-motivated
Good spoken and written English and Cantonese
For job application, please email your updated resume to both cv@itsearch.com.hk and matthewlee@itsearch.com.hk
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