Customer Service Advisor (Call Centre) *NON-SALES*
僱主資料
WallStone Partners & Company Limited
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招聘資料
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Customer Service Advisor (Call Centre), Contract Based until 31/12/2021
Wong Tai Sin Area
Working Days: Monday - Friday
Working Hours: 9 hours per day
Salary: 15-16K
Responsibilities:
- Taking messages for Inbound calls
- Handle Inbound & Outbound calls after training (e.g. Insurance queries, Claims, Charge, New applications, Products)
- Report problems, potential crisis & complaint to supervisor for service improvement
- General Admin/ Clerical support
Requirements:
- Asso Degree/ Higher Diploma or above with general Customer Service/ Admin. exp.
- Good telephone manner and communication skills
- Good interpersonal skills & client service orientation
- Good command in English, Cantonese & Mandarin
- MS Office
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。