Customer Service Officer
僱主資料
招聘資料
此招聘已經結束，按此搜尋相關職位。
Responsibilities:
- Manage all customer’s requests such as order taking, answering queries, handling complaints and help to resolve the issues to entry in compliance with agreed trade terms and deliver customer service excellence.
- Provide customers with products information.
- Identify and escalate priority issues.
- Create new business opportunity through a proactive approach.
- Coordinate operation activities of customer orders to meet the delivery schedule.
- Establish and maintain good relationship with customers.
Requirements:
- Higher Diploma or above in Business Administration or related discipline
- With 2-4 years working experiences in customer services operation is preferably
- Excellent teamwork, time management and communication skills
- Proficiency in verbal and written in English, Cantonese, and Mandarin
- Good computer knowledge in MS Office and ERP system
- Less experience will be considered as an assistant officer.
- Immediate available is preferable.
5.5 working days - Alternative Saturday. Bank Holiday, Up to 12 days Annual Leave, Medical Insurance, Dental Insurance, Discretionary bonus, Friendly working Environment
Interest parties please send full resume with expected salary by clicking “Apply Now”.
Personal data collected will be used for recruitment purpose only.
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。