Operation Support Assistant/業務支援助理
僱主資料
招聘資料
About the Role
- Responsible for daily documentation and administrative duties including delivery arrangement, performance survey, service call and UAT result's management etc;
- Handle telephone call from customers' enquiries in a professional manner;
- Maintain daily service records and files as necessary;
- Perform ongoing reports and ensure reports can be distributed timely and accuracy;
- Maintain good relationship with internal and external stakeholders;
- Provide support and participate ad-hoc projects as assigned by line manage;
工作内容
- 負責部門日常行政工作,包括處理文書、制定報表、收派信件、整理文件等;
- 處理顧客查詢;
- 完成上司指派的臨時任務;
About You
- Diploma or above in Business Administration or related discipline;
- 2 years working experience in administrative or secretarial is preferred;
- With working experience in IT field is a plus
- Knowledge in PC and notebook is an advantage
- Good communication skills, detail-minded and be able to work in fast place
- Proficient in Microsoft Excel and office
- Good command of both written and spoken English and Chinese
- Candidate with less experience will be considered
職位要求
- 1-2年秘書/行政經驗
- 文憑或以上學歷
- 有IT行業相關從業者優先
- 熟悉電腦操作/Microsoft Office & Microsoft Excel
- 良好中英文溝通/書寫能力
What you get in return…
Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture, and we uphold LIFE-work Priority. Examples of our flexible initiatives:
- Flexible and shortened working hours
- Hybrid Working Mode
- Half Day Off Friday once a month
- Half Day Off on Festival Eve
- Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
- Comprehensive medical and life insurance coverage
- Upgraded maternity leave and paternity leave
- Discounted Talent plan offers including broadband and mobile plans and other promoted products
- Education allowance and Examination leave
- Year-end discretionary bonus
人才福利:
- 銀行假期17天
- 有薪年假13天另加3日特別假 (生日假、家庭關顧假及入職週年紀念假)
- 有薪婚假、產假及侍產假
- 免費寬頻及人才優惠
- 年終酌情性花紅
- 完善醫療及人壽保險
- 專業在職培訓
- 良好晉升機會
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。