Operation Support Assistant/業務支援助理

About the Role

• Responsible for daily documentation and administrative duties including delivery arrangement, performance survey, service call and UAT result's management etc;
• Handle telephone call from customers' enquiries in a professional manner;
• Maintain daily service records and files as necessary;
• Perform ongoing reports and ensure reports can be distributed timely and accuracy;
• Maintain good relationship with internal and external stakeholders;
• Provide support and participate ad-hoc projects as assigned by line manage;

工作内容

• 負責部門日常行政工作，包括處理文書、制定報表、收派信件、整理文件等；
• 處理顧客查詢；
• 完成上司指派的臨時任務；

About You

• Diploma or above in Business Administration or related discipline;
• 2 years working experience in administrative or secretarial is preferred;
• With working experience in IT field is a plus
• Knowledge in PC and notebook is an advantage
• Good communication skills, detail-minded and be able to work in fast place
• Proficient in Microsoft Excel and office
• Good command of both written and spoken English and Chinese
• Candidate with less experience will be considered

職位要求

• 1-2年秘書/行政經驗
• 文憑或以上學歷
• 有IT行業相關從業者優先
• 熟悉電腦操作/Microsoft Office & Microsoft Excel
• 良好中英文溝通/書寫能力

What you get in return…

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture, and we uphold LIFE-work Priority. Examples of our flexible initiatives:

• Flexible and shortened working hours
• Hybrid Working Mode
• Half Day Off Friday once a month
• Half Day Off on Festival Eve
• Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
• Comprehensive medical and life insurance coverage
• Upgraded maternity leave and paternity leave
• Discounted Talent plan offers including broadband and mobile plans and other promoted products
• Education allowance and Examination leave
• Year-end discretionary bonus

人才福利:

• 銀行假期17天
• 有薪年假13天另加3日特別假 (生日假、家庭關顧假及入職週年紀念假)
• 有薪婚假、產假及侍產假
• 免費寬頻及人才優惠
• 年終酌情性花紅
• 完善醫療及人壽保險
• 專業在職培訓
• 良好晉升機會