Senior / Customers Relations & Operations Executive
僱主資料
Mixup Solution Company Limited
公司用戶
We deliver a digitalised infrastructure solution (OpenAPI and Plug-and-Play solution) to connect and manage multiple health service providers and bring them to the final customer 了解更多
招聘資料
MixCare Health is a Health-Tech SaaS Solution targeting the holistic wellbeing of employees. Our vision is to provide a digitalised, affordable and flexible well-beings solution for companies, hence the employees to drive employees’ engagement and health. We are looking for experienced Customer Relations & Operations candidates to join our expanding & energetic team. Fresh Graduates are also welcomed.
- Hybrid Workplace Opportunities
- Flexible Staff Benefits
- Office Conveniently Located in LCK Coworking Space
Job duties:
- The candidate will be responsible for offering quality customer services to clients & subscribed employees & employers of our platform
- Major duties include handling inquiries and complaints over the phone, email and our Whatsapp Business API, providing operational support for the various B2B & Vendor partnerships.
- Support simple operations activities such as uploading and updating vendors, products and services content online and all other booking information
- Support business operations with regular data entry and information upload
- Provide admin support for the BD team as well as any Adhoc tasks
Requirement:
- HKDSE/ HKALE or above
- Passionate about health and wellness and open to learning
- Fluent in written and spoken English & Chinese (Cantonese). Mandarin is an advantage
- Advanced communication skills are required in both written and spoken English
- Proficiency in Word, Excel, Powerpoint & Chinese Word Processing.
- Tech-savvy
- Minimum 2 years working experience
- Fresh Graduates are also welcomed
- Presentable and health-conscious
- Excellent interpersonal and communication skills, enjoys connecting with people
- Possess a calm, patient and mature personality
- Resourceful, self-motivated, organized, diligent and a team player with good working attitude
- Able to work quickly and accurately under pressure and manage multiple tasks at once while maintaining the set priorities in a start-up environment.
申請工作時,切勿提供重要的個人資料,例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」,又「人工高、福利好」的招聘廣告,應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。