Senior / Customers Relations & Operations Executive

僱主資料

Mixup Solution Company Limited

公司用戶

We deliver a digitalised infrastructure solution (OpenAPI and Plug-and-Play solution) to connect and manage multiple health service providers and bring them to the final customer  了解更多

招聘資料
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MixCare Health is a Health-Tech SaaS Solution targeting the holistic wellbeing of employees. Our vision is to provide a digitalised, affordable and flexible well-beings solution for companies, hence the employees to drive employees’ engagement and health. We are looking for experienced Customer Relations & Operations candidates to join our expanding & energetic team. Fresh Graduates are also welcomed.


Job Highlights
  • Hybrid Workplace Opportunities
  • Flexible Staff Benefits
  • Office Conveniently Located in LCK Coworking Space

Job duties:

  • The candidate will be responsible for offering quality customer services to clients & subscribed employees & employers of our platform
  • Major duties include handling inquiries and complaints over the phone, email and our Whatsapp Business API, providing operational support for the various B2B & Vendor partnerships.
  • Support simple operations activities such as uploading and updating vendors, products and services content online and all other booking information
  • Support business operations with regular data entry and information upload
  • Provide admin support for the BD team as well as any Adhoc tasks

Requirement:

  • HKDSE/ HKALE or above
  • Passionate about health and wellness and open to learning
  • Fluent in written and spoken English & Chinese (Cantonese). Mandarin is an advantage
  • Advanced communication skills are required in both written and spoken English
  • Proficiency in Word, Excel, Powerpoint & Chinese Word Processing.
  • Tech-savvy
  • Minimum 2 years working experience
  • Fresh Graduates are also welcomed
  • Presentable and health-conscious
  • Excellent interpersonal and communication skills, enjoys connecting with people
  • Possess a calm, patient and mature personality
  • Resourceful, self-motivated, organized, diligent and a team player with good working attitude
  • Able to work quickly and accurately under pressure and manage multiple tasks at once while maintaining the set priorities in a start-up environment.  
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