Senior / Customers Relations & Operations Executive
Mixup Solution Company Limited
Company User
We deliver a digitalised infrastructure solution (OpenAPI and Plug-and-Play solution) to connect and manage multiple health service providers and bring them to the final customer Know more
10Person(s)
MixCare Health is a Health-Tech SaaS Solution targeting the holistic wellbeing of employees. Our vision is to provide a digitalised, affordable and flexible well-beings solution for companies, hence the employees to drive employees’ engagement and health. We are looking for experienced Customer Relations & Operations candidates to join our expanding & energetic team. Fresh Graduates are also welcomed.
- Hybrid Workplace Opportunities
- Flexible Staff Benefits
- Office Conveniently Located in LCK Coworking Space
Job duties:
- The candidate will be responsible for offering quality customer services to clients & subscribed employees & employers of our platform
- Major duties include handling inquiries and complaints over the phone, email and our Whatsapp Business API, providing operational support for the various B2B & Vendor partnerships.
- Support simple operations activities such as uploading and updating vendors, products and services content online and all other booking information
- Support business operations with regular data entry and information upload
- Provide admin support for the BD team as well as any Adhoc tasks
Requirement:
- HKDSE/ HKALE or above
- Passionate about health and wellness and open to learning
- Fluent in written and spoken English & Chinese (Cantonese). Mandarin is an advantage
- Advanced communication skills are required in both written and spoken English
- Proficiency in Word, Excel, Powerpoint & Chinese Word Processing.
- Tech-savvy
- Minimum 2 years working experience
- Fresh Graduates are also welcomed
- Presentable and health-conscious
- Excellent interpersonal and communication skills, enjoys connecting with people
- Possess a calm, patient and mature personality
- Resourceful, self-motivated, organized, diligent and a team player with good working attitude
- Able to work quickly and accurately under pressure and manage multiple tasks at once while maintaining the set priorities in a start-up environment.
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
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