Retail Operation Officer
Health Care & Co.
公司用戶
Health Care & Co. We are a medical supply company established in Hong Kong since 1979. Over these years, we have successfully gained our reputation by introducing new medical supplies and equip...了解更多
Responsibilities:
Oversee and enhance daily retail operations, and monitor performance of the standard operations procedures to maximise sales and productivity, manpower efficiency and deliver quality customer service
Monitor store performance metrics, analyze sales trends, and implement strategies to drive profitability and customer satisfaction.
Lead, mentor, and train retail staff, fostering a high-performance culture and ensuring adherence to operational procedures.
Develop and implement initiatives to enhance the overall customer experience, addressing feedback and resolving issues promptly.
Present sales, revenue and expenses reports and forecasts to the management team
Conduct market research and competitor analysis to identify opportunities for growth and innovation within the retail sector.
Work closely with marketing, merchandising, and supply chain teams to align strategies and optimize retail offerings.
Assist in setting up new stores and formulate operations plan to ensure successful opening within the required timeline and budget.
Requirements:
Non-Degree Tertiary or above in Business Administration, Operations Management, or related discipline.
At least 2 years relevant working experience in retail industry
Sound knowledge on POS system will be an advantage
Good in spoken and written English and Cantonese
Proficiency in MS Office applications including Excel, PowerPoint, Chinese Word Processing;
Strong communication, organization and time management skills combine with problem solving mindset;
Advanced analytical skills, strong leadership and decision-making skills
Able to work under pressure and multi-tasking; Good team player, initiative and independent.
We offer an attractive salary package, 5 days work week, flexible hours, discretionary bonus, continuous professional training, medical scheme, staff purchase discount, education allowance, etc.
Interested parties, please send a CV with current & expected salary (is a must) and to hradmin@healthcarehk.com
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。