客戶服務員（傳呼）Customer service assistant (Call Team)

主要職責：
-負責預約安排、收費和日常運營和臨床服務，以專業的態度執行工作
-在醫療中心提供良好的客戶服務，以滿足公司的服務標準
-在前台接待處回答病人的詢問和預約安排
-處理病人的註冊和服務管理
-確保所有接待、預約櫃檯和候診室都保持清潔、整潔和衛生
-協助主管分配的臨時任務

職位要求：
-大專文憑或以上學歷，並具有至少1年影像中心或醫療中心的工作經驗
-良好的人際交往能力和電話禮儀
-願意學習，態度親切，以客戶為導向，良好的團隊合作精神
-良好的英語、粵語和普通話的書面和口語表達能力

Responsibilities
- Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
- Deliver good customer service at medical care center to meet Company’s service standard
- Answer patient‘s inquiry and appointment booking in reception
- Handle patient registration and service management
- Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
- Assist in ad-hoc tasks assigned by supervisors

Requirements
- HKCEE or above with at least 1 year working experience in imaging centres or medical centres
- Good interpersonal skills and telephone manners
- Willingness to learn, pleasant, customer-oriented and good team player
- Good command of both written and spoken English, Cantonese and Putonghua
- Experience in hospitality, tourism or customer service is an advantage but not must
- Fresh graduated with Tourism and Hospitality Management background is preferred 

Pls send yoour CV to hr@trinitymedical.com.hk or whatsapp 6096-4093