Customer Services Representative (Trade Finance/Non-shift/Non-sales)
Epro Telecom Services Limited
Company User
Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ra...Know more
Responsibilities:
- Interface with internal and external customers to handle inbound customer queries
- Resolves clients’ service requests related to Trade Finance
- Handle enquiries related to trade and trade L/C
- Provides advisory service or insight to cope with customer needs, if needs.
Requirements:
- Degree or Diploma Holder
- At least 1 year experience in Banking Customer Servicing
- Experience in trade finance would be advantageous
- Customer oriented and positive attitude
- Fluent in Cantonese is a must. (Fluent English and Mandarin is an advantage)
- Proficient in PC skills including Microsoft Office applications
About Work:
- Working Location: Kwun Tong
- Working time: Monday-Friday (9:00-18:00)
- Comfortable working environment
- Paid professional training
- Good career prospect
Personal data collected will be kept confidential and used only for recruitment purpose. Applicants who are not contacted within 6 weeks may consider their applications unsuccessful. All data will be destroyed after completed the applications processing.
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.