IT Support Specialists (Field Engineer(s)) (GP-20190819)
GRAND POWER CONSULTING CO.
Company User
Grand Power holds the vision in enhancing living standards through computer technology. We believe human capital is the key in informational technology. We have worked with our partnering companies...Know more
12Person(s)
Responsibilities:
· Offer technical support and resolve problems through troubleshooting on office automation (OA) systems and networking problems
· Serve as a backup support in helpdesk operation
· Troubleshoot technical problems and investigate hardware equipment repair and provide replacement solutions.
· Design, implement and modify OA hardware and software based on industrial standards, policies and guidelines.
· Regulate computer standards, setup procedures and operation manuals
· Perform duties in Inventory Management and lead relocation tasks
Requirements:
Diploma or above, holder in Information Technology or related discipline
Minimum of 5 years of experience in Information Technology services with a minimum of 3 years of experience in end-user computing and technical support services position
Prefer candidates with Microsoft Certified Systems Engineer (MCSE)
Experience in Microsoft Windows 2003 Active Directory, MS Office 2007 and Lotus Notes
Exposure with PC hardware support experience
Excellent soft skills and techniques in interpersonal communication and presentation
Fluent in speaking English, and Cantonese; proficient in writing English, and Chinese
- Work hour : Mon to Fri 8:30 - 18:20, and Sat 8:00 - 18:00 (Must be willing to work one full day on Saturday per month as shift)
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
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