Customer Service Representative (5 days / banking call centre)

Employer Info

Epro Telecom Services Limited

Company User

Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ra...Know more

Job Info
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Responsibilities:

  • Handle phone enquires from customer via phone and email
  • Handle complaints cases
  • Perform ad hoc duties assigned by manager

Requirements:

  • F.5 or above
  • Experience in customer servicing is an advantange
  • Responsible and enthusiastic
  • Customer oriented and positive attitude
  • Fluent in Cantonese, English and Mandarin is a must
  • Proficient in PC skills including Microsoft Office applications

 

About Work:

  • 5 days work week
  • Working Location: Shek Mun
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