Vendor Operations Specialist
Toby is Hong Kong's leading local services marketplace that helps user discover and book from 800 service categories with confidence and ease. We aspire to delight people's lives with exceptional s...Know more
- Handle Supplier’s inquires via call & whatsapp
- Educate/followup with Suppliers based on customer’s feedback
- Amend & match the orders based on customer’s requirements
- Handle and solve any potential operational issues / requests which our service providers may have
- Follow procedures and bring in new ideas for improvement
- Interact closely with other members/teams in the company (Customer support, Product Team, Sales, Marketing etc)
- Good communication skills with fluency in both English and Cantonese
- Strong people skills – outgoing personality (you must meet our partners and service providers)
- Patient and detail-oriented, confident, friendly, have a strong ethic and positive attitude
- Ability to multi-task in an organized manner in fast-paced working environment
- Enjoy building long-term relationships based on trust and improving the way business is done
- Fresh graduates are welcome
What we can offer
We offer 5-day week (shift duty on weekends required), 15 days annual leave, birthday leave, bank holidays, medical insurance (inclusive of dental care) and free snacks & drinks! You will be provided a Macbook to work! We are a FUN, YOUNG and ENERGETIC team with good learning and career development opportunities. Come join and excel with us!
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.