Passenger Services Officer

Employer Info

Hong Kong Airport Services Limited

Company User

香港機場地勤服務有限公司(HAS)乃國泰航空公司全資附屬公司,為香港國際機場提供一站式地勤服務。 本公司大量招聘業界專才,全面拓展業務。現誠意邀請你加入我們的團隊! 想進一步了解HAS,請瀏覽下列網址 www.has.com.hk Know more

Job Info

Responsibilities

  • To provide passenger reception and check-in services to our passengers
  • To provide check-in service at Terminal, Hong Kong or Kowloon Airport Express Station, and Skypier
  • To answer passenger enquiries at Airline's Service Desk
  • To provide gate arrival and departure services
  • Perform queue management at check-in counter, boarding gate and transfer desk
  • To assist passenger at Self Check-in Kiosk and Self Bag Drop Counte 

Requirements

  • HKCEE / HKDSE or equivalent
  • Good command of both written & spoken English and Chinese, including Mandarin
  • With good communication skills and customer-oriented
  • Candidate with more experience in passenger service will be considered as Service Leader 

Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months. 

Beware of Employment Traps

Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.

Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.

Click here to know more about employment traps

Related Information