Customer Service Officer / Operation Assistant
Employer Info
Gammon Security & Technology Ltd.
Company User
Company Overview The Anglo East Group (AEG) (www.angloeast.com.hk) in Hong Kong is a leading provider of insurance broking, security and delivery services to the retail, wholesale and manufacture ...Know more
Job Info
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Job Description
Responsibilities:
- Handle customer enquiries, complaints and any incidents occurred;
- Monitor and ensure accurate quotation, service order, invoice to clients
- Liaise with customers to understand their needs and make appropriate recommendations;
- Support the project team to achieve team goal;
- Ensure close co-ordination to contribute satisfactory customers service;
- Good time management and able to handle multi-tasks;
- Occasional outdoor site visits;
- Perform duties with good integrity and manner
- Perform ad-hoc duties as assigned
Requirements:
- 1 year of customer service or sales in Security System (CCTV, Alarm, Access Control) industry is preferred;
- Good command of spoken and written in Chinese, English and Mandarin;
- Good common sense, communication & presentation skills;
- Well organization, customer-oriented, people and project management skills;
- Able to meet tight deadlines, positive attitude, and a strong sense of responsibility
- Immediately available is preferred
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