IT Support (1 Year Contract)
Employer Info
Sony Music Solutions Hong Kong Ltd
Company User
Sony Music Solutions (SMS) is proud to support the entertainment industry behind the scenes with its variety of solutions including but not limit to designing, merchandising, packaging, logistics, ...Know more
50Person(s)
Tuen MunJob Info
Responsibilities:
- Responsible and Participate on new PC deployment, user set-ups, and printer/phoneinstallations.
- Be the 1st-level IT support to internal users, laptop software and hardware installation
- Provide regular check up on users regarding all software changes and upgrades.
- Schedule installations and projects with users in a timely manner.
- Troubleshoot and replace failed computing hardware on both desktop PC's and laptop computers
- Collaborate with the HQ Helpdesk team on tickets relevant to the local users request and Issue.
- Update inventory list and documents
- Perform ad hoc projects as assigned
Requirements:
- Higher Diploma or above in Information Technology, Computer Engineer or related disciplines.
- 1 year or above in IT support experience
- Analytical skills to study problems and records and identifysolutions.
- Knowledge on MS Windows, MS Office, eMail applications will be advantage
- Good team player as well as able to work independently organize and prioritize work assignments, with great attention to detail.
- Must be able to professionally communicate in a technical and non-technical manner to Users.
- Good command of spoken & written English and Chinese
- Fresh graduate will also be considered
Interested parties please send the resume to general.hk@sonydadc.com
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.