Sales Manager

Key Responsibilities

• Drive overall revenue growth by capitalising on sales opportunities and effectively communicating CardUp’s value proposition to prospects and SME customers.
• Qualify inbounds leads in a fast paced environment using calls, emails and other sales tools.
• Achieve monthly sales targets and reset the bar!
• Proactively pursuing new business  and new customer acquisition through accurate prospecting and an excellent understanding of customer needs.
• Building credibility through an in depth knowledge of the SME finance and payments industry, and via strategic research and preparation.
• Generate new leads via sales tools or networking and monitor channel performance, to innovate and test new channels to maximise results.
• Develop excellent product knowledge and handle customer concerns and questions seamlessly.
• Work closely with the customer servicing team to on-board accounts and ensure a seamless experience with CardUp.
• Establish excellent customer relationships to drive retention and ongoing user engagement.
• Gather feedback on how to enhance our product and service. Liaise with the product team to prioritise new features and enhancements for these customers.
• Work closely with the leadership team to monitor sales metrics and report on quarterly sales and revenue forecasts.
• Ability to work with technological tools to submit sales activity and result report

Requirements

• At least 4 years of experience as an SME-facing Sales role in the banking, cards or fintech industry
• An extensive SME network
• Fluent in both Cantonese and English
• Entrepreneurial mind set with drive and initiative.
• Minimum BSc / BA
• Excellent communication and negotiation skills.
• Personal qualities of integrity, credibility and quality.
• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions

Required Skills

• Sales 
• Business Development
• Relationship Building

Cultural Values 

• Do what is right, not what is easy 
• Together we are stronger 
• The best is yet to be 
• Make it happen