Assistant Manager/ Manager (Infrastructure & Operations)

Duties

• Perform daily IT operation tasks and provide first lineIT Helpdesk support to staff 
• Supervisor help desk tickets/resolutions, and provided overall assistance in daily administration of HK English centers 
• Troubleshoot and provide solutions to network and server equipment 
• Solicit IT infrastructure requirements from business and develop requirement documents 
• Conduct system health checks covering network, voice, computer operations, end-user computing facilities, data storage and server 
• Liaise with Head Office teams and local vendors/ suppliers on new infrastructure set up, including technical support provision, procurement, maintenance, and invoicing documentation. 
• Participate in ad hoc projects as assigned 

Requirements

• Bachelor’s degree in information technology or related disciplines  
• Over 2 years of work experience in network and server administration 
• Solid technical background in IT enterprise services including infrastructure networks, hardware, telecommunications, video conference and data center set up and operations 
• Excellent I.T knowledge with MCSE is highlypreferred 
• Strong communication skills in both writtenand spoken English and Chinese 
• Immediate available is preferred 

Benefits

• Attractive remuneration package 
• 10 - 20 days Annual leave, Marriage leave, Full-paid Male Paternity leave 
• Medical, Dental insurance coverage and Life insurance 
• Modern and Comfortable working environment 

To apply for this position, please send a detailed resume in Word Format with expected salary and availability to hk.recruitment@ef.com

All information received will be kept in strict confidence and for employment-related purposes only.