Part-time Customer Management Executive (HK$75/hr, flexible working hour)
Employer Info
Manpower Services (Hong Kong) Limited
Company User
ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, ...Know more
Job Info
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Job Responsibilities
- Handling email enquiries
- Handling phone call enquiries
- To ensure a high quality and efficient integrated customer service experience for customers meeting all Key Performance Indicators (KPIs) for customer satisfaction. By converting enquiries into sales support the wider exams team to achieve its annual business targets.
Job Requirements
- Diploma /Degree (Fresh graduates will also be considered)
- Previous experience of working with customers in a service orientated environment
- Execellent complaint handling skills, selling skills, Competent IT and numeracy skills (English and Chinese word processing) and high accuracy
- English language skills at B2 level Aptis B2 (Listening & Speaking), IELTS Band 6 or above, or equivalent
- Good Chinese and Putonghua skills
If you have the desire for an exciting career, please send us your Resume and last and expected salary to kelly.chan@manpowergrc.hk
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