CRM Officer

Responsibilities:
• Implement CRM activities or exclusive events to company’s VIPs;
• Coordinate with cross-functional teams on the development and deployment of CRM programs, e.g., member acquisition, engagement, and retention program;
• Handle incoming customer and merchant enquiries and complaints related to BeauDollar Club’s services;
• Create and coordinate marketing activities to acquire new members and retain members;
• Support in CRM data analysis and report generation for identifying target segmentation for CRM initiatives;
• To develop and prepare marketing communications and collaterals for different touch points to drive customer engagement & optimize consumer journey;
• Coordinate with internal and external parties to ensure excellent execution of marketing initiatives.

Requirements:
• University degree with major in Business, Marketing or related disciplines;
• Around 2-3 years’ experience, focusing on Loyalty/ CRM program/Marketing, exposure in beauty sector is definitely an advantage;
• Good analytical skills and detail-minded, able to work multi-task under pressure;
• Willing to handle ad-hoc requests and enquiries;
• Team player, presentable, detail-minded and self-motivated;
• Good command of written and spoken English and Chinese (include Mandarin);
• Good command of PC Knowledge in MS Excel, Word & PowerPoint.

Visit our website: beauskinmedical.hk

We offer a competitive package to the right candidates. Interested candidates please send your detailed resume with contact telephone numbers, available date, current and expected salary through "Apply Now", contact 3188 8939 or WhatsApp 9695 8949 Human Resources Department.

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