Assistant Operations Manager

Key Responsibilities:

• Ensure the operations procedure and performance standard with the Terminal Services teams are reviewed regularly and in full compliance of customers and company’s requirements
• Review, update and implement policy, procedure, regulation and improvement plan, etc with internal departments
• Maintain the fallback, interface and other operations procedures with external business partners and government departments
• Review and monitor the performance of operations regularly and lead the operations improvement projects
• Prepare and generate operational performance report
• Follow up the operations irregularities and preclude recurrence
• Supervise operations team to ensure cost effectiveness and excellent customer services
• Assist in developing training programs for staff and contractors for full compliance of operating procedures and meeting the services level agreements
• Be conversant with the company’s emergency and accident procedures and take the lead during the event of emergency and accident activation

Requirements:

• Tertiary level educational qualification preferably in Logistics or Transportation
• Minimum 10 years’ experience in airlines, air cargo terminal, ground handling agent, logistic company, warehouse or freight forwarding company, of which minimum 5 years in a supervisory level or above
• Hands-on experience in the air-cargo terminal is an advantage
• Sound knowledge on import, export, transshipment cargo and mail handling operations and procedures
• Maturity with highly developed interpersonal, communication and influencing skills to work effectively with all levels of personnel in different functions
• Fluency in written and spoken English and Chinese

For application, you may simply click “Apply” on our website or email your confidential resume with date of availability, current and expected salary to career@cathaycargoterminal.com. Applicants not contacted within 6 weeks may consider their applications unsuccessful.

Cathay Cargo Terminal is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.  For more details regarding personal data privacy, please refer to the Applicant Privacy Policy under our official website.  Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.