前堂款接員Front Office Agent

Responsibilities:

-Process guest arrivals and departures, including all necessary payments

-Handle & coordinate room assignments and pre-arrivals

-Handle guests' concerns

-Offer referral for services and handle requests for information

Requirements:

-Ability to use a variety of computer applications

-Responsible, reliable, hardworking and able to work independently

-Excellent communication skills

-Good in Cantonese, basic in English and Mandarin

-Previous experience in customer service is an asset

-Fresh Graduate is welcome 

我們提供具競爭力的待遇及福利，包括：

• 有薪年假14天起
• 生日假
• 婚假
• 恩恤假
• 當值膳食
• 酌情性花紅
• 醫療保險
• 團體人壽及個人意外保險計劃
• 進修資助 

Contact Us:

Interested parties please send your application letter, resume, current and expected salary, and availability by email to hr-hk@emperorhg.com. For more information, please contact our Human Resources Department at 3610-0063.

有意申請者請發送電郵至 hr-hk@emperorhg.com 遞交網上申請並附上申請信、個人履歷、要求待遇及可到職日期。 詳情可致電3610-0063 與人力資源部聯絡。

We are an equal opportunity employer & welcome applications from all qualified candidates. The information provided will be treated in strict confidence & be used only for consideration of your application for relevant / similar posts within the Emperor Hotels Group. Applicants not hearing from us within four weeks may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months.

英皇酒店集團為一間著重平等機會機構，歡迎有意投身酒店業的求職人士，加入我們的團隊。所有經招聘所獲得的資料只用作集團招聘及有關之用途。如申請者於四星期內未接獲通知，即表示該申請未能成功。其資料將會保存24個月後銷毀。