Desktop Support Technician

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Grand Power holds the vision in enhancing living standards through computer technology. We believe human capital is the key in informational technology. We have worked with our partnering companies...Know more

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Ÿ To provide a range of end-user support services in a Windows environment. The support will include hardware and software support such as Windows 10 imaging and troubleshooting; User data transfers; Desktop hardware repair; Basic printer support; Software installation 

Ÿ Responsibilities will also include IT inventory control, the safe and prescribed handling of e- waste and moving and installing users’ computers.     


Ÿ Diploma in Computer related subject 

Ÿ Must have at least 3 years of experience that includes: Windows 10 Imaging experience, Building Windows Profiles, Computer Hardware Knowledge, Printer Troubleshooting, use of a Ticketing System, Installing Software 

Ÿ Must be able to independently lift and carry up to 25 lbs. 

Ÿ Intermediate Windows 10 Troubleshooting skills are preferred 

Ÿ HKSAR Citizenship is required    

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