Customer Service & Admin (CSA)
Total Credit & Risk Management Group
Company User
Total Credit & Risk Management Group (TOTAL), a business and trade name of Total Credit Management Services Hong Kong Limited, was established in August 1987 and has been at the forefront of pr...Know more
Responsibilities
-Assist with maintaining office operations by providing office support duties, e.g. receiving and distributing communications; collecting and mailing correspondence/parcels (including internal and external); photocopying, document scanning, binding and filing
-Monitor the use of office equipment, supplies and inventory levels
-Coordinate the maintenance and repair of office equipment
-Support general admin related tasks including answering phone calls, forwarding messages etc.
-Assist with meeting rooms setup/tidying up before/after meetings, conferences, activities and events
-Run office related errands, other administrative support and ad-hoc duties as assigned
-Respond to clients' enquiries (via phone and email) in a timely and professional manner
-Records information in internal systems that support sales, production and finance departments and coordinate with relevant departments.
-Ensures compliance to all company and regulatory policies related to the order management process
-Required to work overtime or whenever needed
Languages:
-Fluency in spoken and written English and Chinese (Cantonese required, Mandarin preferred)
General Competencies:
-Excellent time management, organizational, communication and interpersonal skills
-Good team player with pleasant, flexible, responsible and detail minded character
-Highly organized, detail-oriented with the ability to multi-task and work independently
-A pro-active and 'can-do' attitude towards existing working practices
-Ability to work within tight timelines/deadlines
-Ability to adapt to frequent change
Requirements:
-Minimum 1-year of relevant administrative, customer service and/or sales support working experience
-Proficient in PC applications including Microsoft Word, Excel and Outlook
-Knowledge of Zoom and Skype
We offer competitive remuneration package and comprehensive fringe benefits including medical insurance. Interested parties, please submit your application online. Applicants with less experience may be considered as a trainee. For more information about our company, please visit our website https://www.totalcredit.com.hk. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.