Customer Services Representative 客戶服務主任

 Responsibilities:  

• Oversee daily mini storage operations  
• Handle customer enquiries and complaints in a professional manner 
• Provide quality services and support to customers 
• Perform receptionist duties and provide clerical and administrative support 
• Perform other ad-hoc duties as assigned  

Requirements:  

• Diploma holder or above education 
• 1-2 years of experience in Customer Services/ Sales gained in retail or hospitality industry 
• Good communication and interpersonal skills 
• Self-motivated, multi-tasking, well organized and customer-oriented 
• Good command of written and spoken Chinese and English, Putonghua is preferred  
• Proficiency in MS Office  

 職責： 

· 負責迷你倉產品銷售及分店日常運作 

· 以專業態度處理有關客人查詢及投訴 

· 接待客戶，向客戶提供優質服務及跟進安排 

· 一般文書處理 

要求： 

· 文憑或以上學歷 

· 有一至兩年零售 / 款待 / 客戶銷售服務經驗 

· 外向、積極主動、有責任心及團隊精神，良好溝通技巧 

· 良好粵語，懂讀寫中文、基本英文及普通話 

· 懂基本電腦操作