CUSTOMER SERVICE SUPERVISOR (5-day work)

 Job Responsibilities: 

· To supervise a team of customer service staff and provide on-the-job
training & coaching to them 

· To handle enquiries and complaints from shoppers / tourists in a
professional manner 

· To plan and administer daily manpower arrangement 

· To perform other administrative duties as assigned 

· Shift duty will be required 

Requirements: 

· Passionate in retail and hospitality work 

· Customer-oriented, good interpersonal skills, self-motivated,
responsible and positive 

· F. 5 / DSE / Diploma or above preferably in Hospitality / Travel /
Business-related disciplines 

· Minimum 5 years of experience in customer service or hospitality of
which at least 2 years in supervisory role 

· Good command of spoken Cantonese, English and Putonghua 

We offer competitive remuneration package that commensurate with experience and
qualifications. Fringe benefits include 5-day work week, general holidays,
14 days of annual leave, employer’s top-up MPF contribution, family medical
plan, training sponsorship, employee wellness programs and other benefits. 

Interested parties are invited to send full resume stating contact telephone number, date available,
present and expected salary by sending to our Whatsapp 98648078.

(Personal data provided will be used strictly
in accordance with the Company’s personal data policy which is available upon
request.)