Overnight Guest Services Officer

Employer Info

Butterfly Hospitality (HK) Limited

Company User

At Butterfly Hospitality Group (BHG), our mission is to always improve and create hospitality products that are at the forefront of innovation and creativity. More importantly, we create brands tha...Know more

Job Info

Roles and Responsibilities:

  • Responsible for various overnight front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
  • Provide guests with exceptional service and engage them in delightful conversations;
  • Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response;
  • Ensure effective cross-departmental communication to achieve operational effectiveness; and
  • Perform any ad hoc assignments as required.


  • Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
  • Passionate about connecting with people and creating new guest experiences;
  • Pleasant, customer-oriented with excellent interpersonal skills;
  • Good communication skills and high level of proficiency in both English and Chinese;
  • Overnight shift is required;
  • Candidate with more experience will be considered for the role of Overnight Senior Guest Services Officer. 

We offer 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary via email: recruit@butterflyhk.com or recruit.page148@pagehotels.com or click Apply now.

(Data collected will be used for our recruitment purpose only)  

Beware of Employment Traps

Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.

Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.

Click here to know more about employment traps

Related Information