Senior / Relationship Account Executive (HKT Premier)

Employer Info

HKT Services Limited

Company User

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Job Info

 Responsibilities 

· Promote and provide personalized one-stop-shop quad-play
products and services to HKT’s Premier customers 

· Actively develop and maintain strong relationships with
potential and existing accounts, identify customer needs and provide tailored
solutions include but not limited to home automation, home networking,
fixed, broadband and Pay TV to VIP accounts through on-site consultations so as
to build up HKT Premier as a prestige brand 

· Drive and achieve assigned business targets and key performance
indicators with high quality of service 

· Monitor account performance and identify opportunities for
upselling and cross-selling 

· Stay up-to-date with industry trends and innovations to provide
clients with the latest insights and recommendations 

· Liaise with external parties on potential partnership and
identify business; work closely with top tier architects, interior designers,
contractors and IT managers and other internal & external professions to ensure
the project to be completed in a timely and cost effective way 

· Collaborate with internal sales, marketing, and operations team
to ensure seamless service delivery 

· 5-day work, shift duty is required 

  

To
succeed in this role
 

· Diploma or above in any discipline 

· At least 3 years’ experience in sales and customer service
field, preferable in sizable company 

· Relevant experience in Telesales
industry would be an advantage 

· Self-motivated, positive, and customer-oriented manner 

· Good communication, project management, negotiation, and
interpersonal skill 

· Candidates with more experience would be considered as Senior
Relationship Account Executive 

  

Working
location
 

· Lai Chi Kok 

  

Employee Benefits: (Subject to terms and conditions)  

  • Attractive commission and bonus schemes 
  • Special performance bonus 
  • Overseas incentive travel 
  • Housing allowance (for applicable positions) 
  • 14 days of paid annual leave 
  • Birthday leave 
  • Staff referral bonus 
  • Comprehensive training and clear career progression
    ladder 
  • Medical benefits (outpatient and hospitalization
    coverage) 
  • PCCW Group staff shopping discounts 

Suitable for applicants who:  

✔ Have sales or customer service experience  

✔ Want to develop a high-income career  

✔ Enjoy building long-term relationships with customers  

✔ Are interested in telecommunications, technology products,
or wealth management 

Interested applicants are welcome to submit their resume to HKTHRTAMassRecruit@pccw.com
or WhatsApp +852 5470 3705 for inquiries.


If you have the desire for an exciting and rewarding
career, please send us your resume immediately, quoting the reference number,
your present and expected salary via "Apply Now" to Human Resources. 

HKT is an equal opportunity employer and welcomes applications from all qualified
candidates. Information provided will be treated in strict confidence and will
only be used for recruitment-related purposes. Personal data provided by job
applicants will be used strictly in accordance with the employer's privacy
statement ( www.hkt.com/privacy-statement ), a copy of which will be
provided immediately upon request. 

   

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