Donor Service Officer

Employer Info

Save the Children Hong Kong Limited

Company User

Save the Children is the world’s leading independent organization for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfill their potential. ...Know more

Job Info
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  • Support the preparation of appeals and marketing campaigns, including research the relevant materials from the centralized content hub and prepare for the draft materials
  • Coordinate with external suppliers on production of marketing materials
  • Support donor acquisition campaigns through tele-marketing
  • Responsible for fundraising related administration work and reporting
  • Assist with basic digital marketing activities and social media campaigns for soliciting donors’ support, which include photo or video editing
  • Manage part time team to solicit child sponsorship donors at events
  • Assist with other responsibilities within the fundraising team as assigned


  • 1-2 years relevant working experiences
  • Diploma or degree holder in Marketing or related disciplines
  • Good with numbers to handle reports 
  • Excellent command of both written and spoken Chinese (Cantonese) and English
  • Capable to prioritize tasks and adapt to sudden changes of work requirement, such as putting up an appeal within 48 hours during onset of emergencies / large scale disasters
  • Detailed minded and strong organization and communication skills
  • Responsible, detail-oriented and able to work under pressure and handle multiple tasks independently and be a team player
  • Lots of initiatives and with a can-do and adaptable attitude
  • Basic knowledge of graphic software and photography
  • Strong passion to work in NGO sector
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