Customer Relations and Operations Executive
Mixup Solution Company Limited
Company User
We deliver a digitalised infrastructure solution (OpenAPI and Plug-and-Play solution) to connect and manage multiple health service providers and bring them to the final customer Know more
10Person(s)
● Customer Service
● Business Operations
● Admin support
We are looking for a proactive, responsible and pleasant individual to assist us in our customer service and business operations. We provide on-going training and we are looking for the right candidates to grow with us.
Responsibilities:
You will be assigned to provide:
● Customer sales support, including handling phone and email enquiries
● Provide customer support in product/service ordering, booking arrangements, purchase incentives and promotions
● Proactively listen to customers' needs and provide relevant solutions to their problems
● Handle customer follow up and ensure service quality is maintained
● Handle Vendor Support
● Support simple operations activities such as uploading and updating vendors, products and services content online and all other booking information
● Support business operations with regular data entry and information upload
● Provide admin support for the BD team as well as any Adhoc tasks
Requirements:
● Associate degree holder or above
● Passionate about health and wellness and open to learning
● Fluent in written and spoken English & Chinese (Cantonese). Mandarin is an advantage
● Advanced communication skills are required in both written and spoken English
● Proficiency in Word, Excel, Powerpoint & Chinese Word Processing.
● Tech-savvy
● Minimum 1-2 years working experience
● Presentable and health-conscious
● Excellent interpersonal and communication skills, enjoys connecting with people
● Possess a calm, patient and mature personality
● Resourceful, self-motivated, organised, diligent and a team player with good working attitude
● Able to work quickly and accurately under pressure and manage multiple tasks at once while maintaining the set priorities in a start-up environment.
Why MixCare Health
● Employee healthcare package
● Chance to work from home
● Founding team are all sports lovers and health conscious
For any questions about the job, please feel free to email mixcare.hr@gmail.com or Whatsapp 6180 7261 (Natalie Chung)
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
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