客戶主任 (私人助理服務)

Employer Info

HKT Services LTD

Company User

About HKT Consumer Business Group A member of HKT, the market’s only quadruple-play experience provider, the Consumer Business Group offers an array of telecommunications and smart living products ...Know more

Job Info

#歡迎應屆畢業生 #客戶服務

職責:

- 通過電話和網上渠道(例如在線聊天、電郵)處理客戶查詢,並協助處理各類服務,如高爾夫球場預訂、餐飲預訂、海外旅遊支援和電話服務計劃等
- 適時跟進及完成每個工作並致力提供良好客戶服務
- 遵守及執行電話熱線中心有關的工作流程及守則

職位要求:

- 中學會考/中學文憑或以上程度
- 具備良好溝通及解決問題的技巧
- 具良好的中英文書寫和口語(廣東話和普通話)能力
- 懂基本電腦操作者優先
- 工作時間:14:00 - 00:00 (夜班津貼*)
- 工作地點:沙田

有意應徵者可按申請或透過以下途徑遞交職位申請:

1. Whatsapp:6392 5242 或
2. 電郵履歷表至career-cso@pccw.com

*受相關條款約束

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com. HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request. 

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