Customer Service Officer (Full Time / Part Time)

Fresenius Medical Care is the world's leading provider of products and services for individuals with renal diseases of which around 3.8 million patients worldwide regularly undergo dialysis treatment. Through its network of 4,163 dialysis clinics, Fresenius Medical Care provides dialysis treatments for approximately 346,000 patients around the globe.  

Fresenius Medical Care is also the leading provider of dialysis products such as dialysis machines or dialyzers. Along with its core business, the Renal Care Continuum, the Company focuses on expanding in complementary areas and in the field of critical care.
Fresenius Medical Care is listed on the Frankfurt Stock Exchange (FME) and on the New York Stock Exchange (FMS). 

Fresenius Medical Care is the only & unique company offering comprehensive solutions for renal patients. Everywhere, Everyday. With over 100,000 employees worldwide, Fresenius Medical Care is active in over 120 countries around the globe. 

To support our business growth, we are looking for an energetic and self-motivated candidate to join our Hong Kong team.

Key Areas of Responsibilities: 

· Handling incoming enquiries and complaints from customers 

· Perform order processing and other administrative support 

· Coordinate with different internal parties for smooth delivery operation arrangement 

· Handle ad-hoc assignments as assigned 

Qualifications, Experience and Characteristics Required: 

· Diploma or above 

· 1+ year customer service experience, 

· Proficient at using MS Office (Excel and Word) and experience in ERP is preferably 

· Positive Attitude, well organized and independent to work 

· Good command of both written and spoken English and Chinese 

· Immediate available is preferrable 

We offer a stimulating and challenging work environment, attractive salary and benefits, and excellent career
development and learning opportunities in our fast-growing organization.

Please send your resume with current, expected salary and availability by e-mail to hrhk.fmc-asia.com if you are interested.

For more information, please visit our website at https://www.freseniusmedicalcare.hk/

(Data collected will be treated in strict confidence and used for recruitment purposes only.)