Hotel: Telephone Operator 電話接線員 (Service Centre Associate)
Panda Hotel
Company User
Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom ...Know more
Responsibilities:
- To handle all incoming telephone calls related to guest requests, enquiries or complaints
- To coordinate with concerned departments in a professional manner
Requirements:
- HKDSE or equivalent; Diploma or above in Hospitality Management or related disciplines is preferred
- 1 year of telephone operator experience is preferred
- Cheerful personality with good telephone manner and communication skills
- Good command in spoken and written English and Chinese (both Cantonese and Putonghua)
- Immediate available is preferable
- Fresh graduate welcome
Fringe Benefit:
- 5-days work week
- Free Duty Meal
- 12 days Annual Leave
- Birthday Leave
- Marriage Leave
- Full Paid Paternity Leave
- Medical Benefits (Outpatient and Hospitalization)
- Staff Dining Privileges
- Staff Rates on Hotel Guest Room
- External Training Subsidy
- Discretionary Bonus
As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary email to Human Resources & Training Department: hr@pandahotel.com.hk / Whatsapp 9820 9222
Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.
Please do not provide sensitive info such as HKID, Back Account and Credit Card Number when you apply the job post.
Don't believe in job advertisements requiring barely any experience or qualifications but offering a good sum of money.