Customer Service Executive - Logistic Service

Our client is a global logistic company and they are looking for experienced customer service candidates to join their dynamic team in Hong Kong office. They offer attractive remuneration package, professional training program, secure career path and multi-cultural working environment for their staff.   

Responsibilities: ~

• Responsible for providing quality customer services to both local and overseas customers
• Answer customers enquiries through inbound calls and emails in a professional manner  
• Handle the customers' complaints and provide possible solutions to customers
• Establish strong customer relationship and maintain customer's loyalty
• Updates key customers on company's promotions and special events
• Perform ad hoc duties arranged by Manager     

Requirements: ~

• Degree / Diploma or above with customer service experience
• Preferably in banking, airline, hotel or logistic field
• Good spoken & written English, Cantonese and Mandarin
• Good PC knowledge and typing skills
• Strong interpersonal, communications and strong problem solving skills
• Open-minded, cheerful, polite and positive
• Customer oriented, flexible, initiative and able to work under pressure
• Fresh graduates are welcome 

PLEASE VISIT OUR WEBSITE AT: http://www.prowess.hk 

For interested candidates, please submit your full resume with expected salary in MS Word format to us through the below email or fax number.Tel : 852 - 2838 9621Fax : 852 - 2838 9620Email : jobs@prowess.hk