Operations Officer
Employer Info
Satsaco Express (Hong Kong) Limited
Company User
Satsaco Group is a freight forwarding/ logistics company based in Singapore, established since 1988. With offices in Hong Kong, Shanghai and Indonesia, we aim to further expand our networks to intr...Know more
10Person(s)
Job Info
Job Highlight
- Form 5/DSE Graduated or above, with 3 years’ experience in air/sea shipment
- Customer oriented, willing to learn
- 5 Days work week and attractive package
Job Description
- Handle full set of air/sea import and export documentation
- Monitoring to the cargo and shipment status and update to the customers
- Communicate and keep good relationship with co-loader
- Answer customer’s queries
- To assist sales team on sourcing of vendors and rates
- Internal ERP and vendor system handling
- Assist on preparing monthly shipment report
- Issue job invoice and maintain to meet KPI and customers’ expectation
- Job cost update and verification
- Import and export declaration
- Report to Operations Manager
- Perform ad-hoc duties as assigned
Requirements (Job Specification)
- Form 5/HKDSE Graduated or above
- Experience in air/sea freight forwarder knowledge with 3 years related working experience (*Experienced on air export shipment or consol shipment is an advantage)
- Experience with negotiating with co-loader is a must
- Familiar in Microsoft applications
- Skillful in customer communication and problem solving
- Strong adaptability and good team player
- Willing to learn and work overtime when required
- Able to work under pressure
- Good command of spoken and written English, Mandarin, and Cantonese (Spoken and written Indonesian is a plus)
- More experience candidate will be considered as Senior position
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