Training Officer, Company Award and Mystery Shopper

Your role

• Assist to delivery the soft skills training to our frontline sales of mobile business
• Support the participation of various internal and external company awards
• Manage the Mystery Shopper Program and support the functions of service excellence culture and making sure standard and practices are aligned
• Prepare training report analysis and keep all training records up-to-date
• Coordinate cross teams and/or departmental activities
• Support ad hoc projects as assigned

To succeed in this role

• Bachelor degree in Training, Human Resources, Business Administration or related disciplines
• 1 years’ relevant experience, preferably gained in Telecommunications/ Retail industry
• Strong and responsible team player who is proactive and agile with the "can-do" attitude in a fast-paced market environment
• Good command of both written and spoken English and Chinese (Cantonese)
• Fresh graduate will also be considered

Working Location: Tuen Mun or Quarry Bay (Flexible Working Location)

We offer competitive remuneration package with a wide range of fringe benefits including

• 5-day week
• Discretionary Bonus
• Comprehensive Medical Coverage
• Staff Offer
• Non-contributory Retirement Benefits Scheme

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (https://www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.