Guest Service Supervisor

Employer Info

iclub Hotels

Company User

iclub is a select-service hotel brand under the management of Regal Hotels International; the hotels offer a unique and low-carbon green lifestyle for the discerning tech-savvy business travelers. Know more

Job Info

Job Description 

  • Responsible for daily operations in Front Office 
  • Handle guests' enquiries or complaints 
  • Supervise Front Office team to perform and maintain good service to guests 

 

Job Requirement 

  • Diploma holder in Hospitality Management or related disciplines 
  • Minimum 4 years' relevant experience in Hotel Front Office operation 
  • Knowledge of Opera system is preferred 
  • Good customer service and problem solving skills 
  • Good command of English, Cantonese and Mandarin 
  • Immediately available is preferred 
  • Candidate with less experience will be considered as Assistant Guest Service Supervisor 

 

 Please send your resume with current and expected salary to the Human Resources Department. All information collected will be used for recruitment purpose only and will be kept in strict confidence. 

iclub Fortress Hill Hotel 

iclub Mong Kok Hotel 

iclub To Kwa Wan Hotel 

iclub Sheung Wan Hotel 

iclub Wan Chai Hotel 

Whatsapp : 5508-8374

Email: hro@iclub-hotels.com 

Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful. Your applications will be retained and considered for future opportunities for not more than 2 years if you do
not indicate your dissent. 

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