Customer Officer (Full-time / Part-time) - Japanese Speaking (客戶主任, 日文)

Your role

• To provide professional customer services to clients via phone calls / email / live chat;
• To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
• To manage communication with customers in a friendly, professional & courteous manner
• To perform ad-hoc tasks as assigned.

To succeed in this role

• HKCEE / DSE graduate or above
• JLPT N2 level or above in Japanese in both written and spoken 
• Effective communication in written & verbal English & Chinese (Cantonese and Mandarin) 
• Customer-oriented, good telephone manners & problem-solving skills
• Proficient in MS Excel, Word, PowerPoint, and Chinese word processing
• Shift duty is required

有意應徵者可透過以下途徑遞交職位申請:

1. Whatsapp 6392 5242 預約面試
2. 電郵履歷表至career-cso@pccw.com (請註明所申請上班時間) 

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.