Guest Services Officer / Senior Guest Services Officer
Employer Info
E. Lite Property Management Limited
Company User
E. Lite Property Management Limited, a subsidiary of Early Light International (Holdings) Limited, is a sizable real estate and asset management company. Our portfolio includes a diverse selection ...Know more
Job Info
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Job Responsibility:
- Handle day-to-day front desk duties such as general enquiry (phone / email), registration, check in / check out, reservation, cashier, etc.;
- Handle enquiry and complaint;
- Maintain good relationship with in-house guests, booking handlers and contractors etc.;
- Cooperate with the housekeeping team for the rooms related issue including rooms status, defect rooms and maintenance orders;
Job Requirements:
- Diploma in Hospitality Management or related disciplines;
- 1 years relevant working experience;
- Customer-oriented with good communication and interpersonal skills;
- Able to work independently and a good team player;
- Good command of both written and spoken in English, Cantonese and Mandarin;
- Good PC skills (e.g. MS Word, Excel, etc.);
- Shift Duty or Fixed overnight duty (negotiable);
- Fresh graduate will be considered;
- More experience will be consider as senior officer
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