Airline Customer Service Officer

Employer Info

David James Recruitment Limited

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About David James Recruitment Limited DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands thei...Know more


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Job Responsibilities

  • Handle members’ enquiries and solve problem via incoming telephone
  • Follow up and deal with members’ complaints
  • Provide outstanding customer service to members, including fare quotations and itinerary planning etc.
  • NO cold call and selling

Job Requirements

  • Good Command of both written and spoken English and Mandarin
  • Good communication and problem solving skills
  • Knowledge of airline industry, product and services is an advantage
  • Extra incentive for good command of spoken Japanese or Korean
  • Candidates with more experience will be considered as a Team Lead
  • Fresh Graduates will also be considered
  • Immediately available is an advantage

Compensation and Benefits

  • Salary Range $15,000 - $21,000
  • 45 Working hours a week (On Shift)
  • 14 days paid Annual Leave
  • 5 days paid Sick Leave
  • Monthly Performance Incentive
  • Join in bonus
  • Non-Contributory Provident Fund
  • Medical Coverage
  • Comprehensive training system and excellent career development

Work Location

  • Tsuen Wan 
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